Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer.

Domestic Shipping (Finland) We ship to all regions in Finland, including Åland. Standard delivery typically takes 2–5 business days from the date of dispatch.

EU & International Shipping We ship to countries within the European Union. Delivery times vary by destination but typically take 5–10 business days. Any applicable customs duties or taxes are the responsibility of the customer.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or Delayed Shipments If your order has not arrived within the expected timeframe, please contact us at jannika@neracollective.com and we'll do our best to resolve the issue promptly.